Gurudev, please explain in detail about Saama, Daama, Danda and Bheda (referring to the four ways of persuasion or dealing with people).
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These are four ways of persuasion: When someone does something wrong or misbehaves with us, what do we do? First, we gently make them understand how they are wrong. Many people unknowingly commit a mistake, so once they understand that they are making a mistake, they do not repeat it the next time – this approach is called Saama (meaning to explain by persuasion). You cannot blame someone for a mistake that they have made unknowingly. So Saamameans to explain to the other person the mistake he has committed and to make him aware of it.
Now, even after explaining the mistake, if they still go on repeating it, then what should you do? Then you should forgive them by saying, 'See, you realize that this is wrong, is it not? I forgive you, now do not do it again'. This is Daama. So, at first, you make them aware without making them feel like a culprit. If they repeated it, then you make them feel responsible for the mistake, and forgive them.
You should never make a person feel like a culprit in the very first time of committing a mistake unknowingly. See, if you create guilt within them by blaming them at the very first instance, then they will never improve their ways. They will never be able to gain awareness and overcome their wrong ways. So after Saama comes Daama.
Suppose even after doing all this, they continue to repeat their mistakes, then you need to adopt the approach of Danda (punishment). And if punishment also does not work, then one needs to adopt the way of Bheda (meaning to change one’s behaviour towards the other person). Then you tell them, 'Okay, since you continue to repeat this mistake even after my telling you so many times, I am not going to behave the same way with you anymore'. This will make them feel a pinch of guilt about what they have done, and they will understand the pain of their mistake.
Danda is the last measure one needs to adopt. When someone does not listen even after doing everything else, then you need to pick up a stick to make them understand. Someone who does not understand and improve their ways even after explaining and persuasion, will only understand through punishment (Danda).